Help & Info

Shipping & Delivery

Order is shipped to the user’s chosen destination. An user must have a verifiable contact that can be notified should there be an issue with the shipping process
Orders can only be delivered to one address. You’ll need to place separate orders for each item that need to be delivered to different addresses.
Your PayPal, credit or debit card must be successfully charged before the deadline displayed on the checkout page. The user must repeat the process of ordering if they failed to complete the payment in time.

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REFUNDS

Mason e-Book is open to refunding your purchased items, providing a valid receipt can be confirmed.

If you wish to receive a refund, please contact us while displaying your order number, full name, and reason for return.
Our refund service can only be used for orders placed on Mason e-Book.
Items can only be refunded if it is returned within 14 days of purchase or receipt (whichever is the later).
We will send your refund to your original payment method.